marketing magic makes you money
Clients are always amazed at the range of services I provide! I have options for companies of all sizes: from strategy to design to copy I'm ready to make you big magic. Our result is always the same: we're about to increase your conversions for maximum performance & profit.
how I can help:
- For all clients:
- Conversion Optimization Audit to identify your opportunities
- For companies with low traffic (less than <10k site visits per month):
- User research to understand customer desires
- Positioning strategy to define a strong value proposition and create compelling sales copy – this is one of my top specialties!
- Creation of conversion-oriented content: graphic design and copy
- Website updates, small net-new website or landing pages
- App optimization and creative asset creation
- Optimization or creation of email marketing campaigns
- Vetting designs through user testing and marketing polls
- For companies with high traffic (10k+ site visits per month):
- All of the above plus:
- Testing ideas organized into a testing roadmap + collaboration to create a test execution plan
- A/B or multivariate testing for websites, LPs and email marketing campaigns
- CRO training for your team: I offer a 9-class training program that teaches my proprietary CRO framework
- Organizational help to create or strengthen your in-house optimization program
- Project management to seamlessly integrate with your creative + dev teams
- For agencies:
- I can be your conversion optimization specialist! I've worked with and white-labeled through some of the best CRO agencies in the world: Conversion Rate Experts, Conversion Sciences, Decoder Digital and First Page Strategy.
Interested? Let's talk about YOUR conversions
Claim your completely free no-obligation consultation NOW! I’ll discuss your goals and review your site, LP or app to identify opportunities for conversion boosts. After that I’ll create a custom proposal for you with pricing.
the services List
Digital marketing engagement services:
Brand Positioning
- User interviews to understand motivation
- Brand naming
- Logo, wordmark & taglines
- Brand voice & personality
- Crafting your value proposition
- Defining your top messaging points
Creative & dev
- Logo design
- Visual brand definition (colors/fonts)
- Graphic design & UX/UI design
- Conversion-oriented copywriting
- Mobile/responsive design
- Net new landing pages
- Small website design + dev
Project Execution
- Project strategy
- Site content strategy
- Project execution plans
- Product, project & program management
- Cross-funcional team collaboration to manage creative + dev project execution
- Results reporting for stakeholders
Testing & optimization engagement services:
Research Services
- Analytics & traffic evaluation
- Functional QA audit
- Voice of Customer (VOC) interviews
- Sales team interviews
- Competitive analysis
- User testing
- User surveys
- Heatmapping & visitor recordings
- Customer journey mapping
Optimization Strategy
- Testing strategy: defining KPIs, goals and winning variation criteria
- Configuring tracking & analytics
- Messaging strategy / positioning
- Experiment ideation
- Testing hypothesis
- Prioritized testing roadmap creation
- Project Implementation Plan
- Testing tool recommendations
Testing Assets Creation
- Content strategy
- Wireframes, UX/UI design
- Comps + creative direction for designers
- Creative direction for copywriters
- New landing pages or small site creation
- Content creation: graphic design
- Copywriting with conversion focus
- Mobile/responsive design for mobile site optimization
Testing Program Execution
- A/B and multivariate testing
- Launching, monitoring and reporting
- Data analysis, results analysis, defining winners and test roll-out
- Project Management, creative team management, development team collaboration
- Client account management
Iteration/Ongoing Testing
- Test results analysis
- Testing reports/summaries
- Insights and lessons learned
- Creation of a testing documentation hub
- Quarterly, bi-annual and yearly optimization program success reporting
Training & In-House Program
- Creation or improvement for your own in-house testing program
- Testing program evangelization to inspire an optimization-focused team culture
- Testing team training: 9-class training on my proprietary CRO framework
- Testing process documentation
Want to work together? Let's talk >
proven optimization process:
Phase 1: Strategy
In the strategy phase we conduct extensive research to truly understand your business and customers. This research is translated into strategy documentation that plans out the testing program before we start building. The messaging map defines how we will market to your customers. The testing roadmap defines and prioritizes all the tests to run and becomes the “plan” we execute in Phase 2.
01
Planning
• Client Intake
• KPI & Goal Definition
• Traffic Evaluation
02
Research
• Analytics
• Customer Interviews
• User Behavior
• Competitive Benchmarking
03
Strategy
• Testing Plan
• Messaging Map
• Testing Roadmap
Phase 2: Execution
Execution is when the strategy comes to life! We’ll work with the creative/dev team to build out new testing assets. Then we’ll run those variations against the originals and discover what really works. As we test we’ll also learn! Those insights get plugged back into the roadmap as new ideas that become new tests and new wins. I’ll also make sure you have the data and reports to brag about your testing successes!
04
Creative
• Copywriting
• Design
• Development
• QA & Launch
05
TESTING
• Test Deployment
• Monitoring & Measurement
• Testing Decisions & Roll-Out Wins
06
ITERATION
• Results Analysis
• Insights & Reporting
• Iteration: Roadmap Evolution + Subsequent Tests
get amazing results
What can you expect as a result of my Conversion Optimization services and proven process? You'll:
• Increase conversion rates so your website, landing pages and/or apps perform better
• Increase sales and average order value with upsells and cross-sells
• Generate more leads and higher quality leads
• Get more sign-ups
• Increase user engagement and social media engagement
• Increase your revenue
• Increase the ROI for ad spend
• Find your pricing sweet spot
• Improve the user experience and delight your users
• Improve your customer lifetime value and retention
• Reduce checkout or sign-up flow form abandonment
• Reduce returns
• Make testing fanatics out of your entire team creating a culture of continuous optimization